Based on real examples from complaints to the Insurance & Financial Services Ombudsman Scheme, this webinar will look at the 6 key factors that could help you assist your clients and improve your business.  

We will discuss the sales process, renewals and claims to look at how you can add even more value for your clients. This webinar will give you the tools to assess your business processes to see if there is room for improvement and give you practical strategies for assisting clients and demonstrate the value you add for them.

Discounts are available for group bookings.  Please enquire.

The running of this workshop is subject to minimum attendees.

No refund will be given if you choose not to attend within 7 days of the event.