Assisting clients at claim time: adding value and avoiding pitfalls

CPD Points: 1.00
Duration: 1 hr
$89.00 +GST Retail
$74.00 +GST Learning Partner
Registration Closed

Event Detail

Clients often ask you for assistance when making a claim. This webinar will consider your role in claims. Using real examples from complaints considered by the IFSO Scheme, this workshop will discuss:

key areas where you can assist clients when they make a claim 
good practice and what to avoid
issues to consider when becoming involved in a claim on behalf of a client
the boundaries of your role in relation to clients’ claims 

All Coming Instances

10:30AM - 11:30AM, Thu, 09 Feb 2017
Registrations Close: 08 February 2017
Class Limit: 50

Webinar links will be sent out the day prior.

Registration Closed

Terms and Conditions

Discounts are available for group bookings.  Please enquire. 

The running of this workshop is subject to minimum attendees. 

No refund will be given if you choose not to attend within 7 days of the event.

Full terms and conditions are available here
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