Clients often ask you for assistance when making a claim. This webinar will consider your role in claims. Using real examples from complaints considered by the IFSO Scheme, this workshop will discuss:
• key areas where you can assist clients when they make a claim
• good practice and what to avoid
• issues to consider when becoming involved in a claim on behalf of a client
• the boundaries of your role in relation to clients’ claims
Webinar links will be sent out the day prior.
Discounts are available for group bookings. Please enquire.
The running of this workshop is subject to minimum attendees.
No refund will be given if you choose not to attend within 7 days of the event.