Broker Support Product Knowledge

$410.00 +GST Retail

Domestic & personal lines are the focus of this certificate. 

Each course will cover:

  • common policy wordings and exclusions
  • who is covered,
  • what is covered and
  • how the cover applies to common situations.  
We will cover the 5 most common covers in this area as shown below. 


Allow 120 days for completion of this module, plus attendance at the contract works workshop.

Enrolment required                              Enrolment InfoDistance Learning

Learning Units Included

Home and Contents


Insurance cover for domestic buildings and their contents is generally referred to as Home and Contents Insurance. Home & Contents insurance is in effect two policies;

  • One for the residential dwelling and the chattels it contains, and
  • One for personal possessions 
  • Be able to disucss common extensions and exclusions
  • Understand who and What is covered?
  • Understand common underwriting considerations

Contract Works - Residential & Small Commercial- Workshop


This course covers both the theory and practice of Contract Works Insurance and provides a broad but detailed overview of the industry and its component parts, players and products.

You will gain a good grounding in how to understand and provide Contract Works Insurance related financial adviser services to clients, and how to select the appropriate Contract Works Insurance products based on the needs of a particular contract.

Part 1: The Contract Works Policy

  • Scope of cover
  • Sublimits
  • Extensions
  • Exclusions
  • Commencement of cover
  • Termination of cover

Part 2: The Contract and the Insured Parties

  •  Who is insured, when and why

Part 3: Sums Insured and Post-Loss Allowances 

  • What does the policy require
  • Contractual requirements

Part 4: Other Covers

  • Principal Supplied Materials

This is a course for: brokers, trainee brokers and assistant brokers, or anyone (and everyone) with an interest in small contract works.


  • Who is insured, when and why
  • The Contract Works Policy -Scope of cover, Sublimits, Extensions, Exclusions, Commencement of cover, Termination of cover.
  • Understand other covers - Principal Supplied Materials, storage and transit
  • What does the policy require contractually

Rural Insurance


The Rural Insurance Package Contract can vary to a greater extent than other packages with many additional features designed specifically for a very diverse sector. This course is essential to brokers so that they are able to fully understand their clients needs, and can read each Insurers policy and recommend those that are perfectly tailored to the clients requirements. The Rural Sector is central to the national economy making this course greatly valued.

By working through the material course participants will be able to demonstrate an understanding of:

    Typical Sections of a Rural insurance policy
    The implication of specific rural clauses to industry clients

The course is designed for anyone in the insurance industry who wants to learn, or refresh their knowledge concerning, the basics of rural insurance policy clauses and structure.


  • Understand the evolution of rural insurance in New Zealand
  • Understand the detail around specific rural extensions and exclusions that relate to rural insurance packages
  • Explore the core domestic components of rural package covers
  • Understand the normal additional exposures that can be insured extensions and exclusions that relate to rural insurance packages

Private Motor

Because the risk of having a vehicle accident is relatively high, it goes without saying that motor vehicle insurance is an important aspect of the protection of our personal finances.  Almost 20% of the entire premium pool in New Zealand relates to private motor vehicle insurance.
Private Motor vehicle insurance is therefore one of the policies you must have a clear understanding of in this competitive market. 
  • Claims
  • Who and What is covered?
  • Common Extensions and exclusions
  • Underwriting considerations

Pleasure Craft


Most New Zealanders live close to the water.  It’s no wonder then, that we enjoy not just seeing it, but being out on it.  New Zealanders own over 240,000 pleasure craft of all shapes and sizes.  For this reason, pleasure craft insurance is common and, while many pleasure craft owners insure directly with insurance providers, this category of insurance remains an important product in an insurer’s portfolio.

What pleasure craft insurance cover

  • Who is covered
  • What is covered
  • Common extensions
  • What is not covered
  • Legal liability
  • Where are you covered
  • Claims
  • Underwriting considerations 
  • Gain an understanding of typical underwriting considerations.
  • Gain an overview of typical pleasure craft insurance covers in New Zelaand.
  • Examine and discuss typical extensions.
  • Discuss typical exclusions.

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