Broking Practise

$630.00 +GST Retail

This set of courses are compulsory broking practice courses. They expand on the basic principles of insurance with some additional topics relevant to the insurance and broking processes.

Allow 30 days for completion of each online short course, and attendance to the workshops when available. Assessment is available on your learning dashboard, by way of brief online quiz or short written answers.

Enrolment required                              Enrolment InfoDistance Learning

Learning Units Included

Regulations for Financial Services


For many years the financial services markets in New Zealand operated under superficial regulation—that all changed in 2008.

In 2008, new legislation was introduced in an effort to provide more transparency and confidence in the New Zealand Financial services market.  It meant, in effect, that all financial advisers in New Zealand had to be registered, or come under a registered body. An overarching statement relating to these regulations reads:

"All financial advisers must be able to demonstrate they have the appropriate knowledge, skills and competency to give financial advice."
Regulation is a necessary evil in today’s society and it is imperative that you have a working understanding of the regulations and legislation that affect the work of a broker or financial adviser.  By showing you understand the regulatory side of your work you will begin to build trust and confidence with your clients.  You will come to understand the importance of Professional Indemnity Insurance and what is negligence in this regulated environment. 


  • What is a QFE, an AFA & RFA?
  • Who can do what?
  • Gain a working understanding of common legislation and Regulations, including: Financial Adviser Act 2008 Financial Advisers (Disclosure )Regulations 2010 The Privacy Act 1993 Fair Trading Act 1986 Consumer Guarantees Act 1993 Anti-Money Laundering and Countering Financing of Terrorism Act 2009 Codes of Practice

The Law and Insurance

The laws of any nation impact on the businesses that operate, and the individuals that live, within those nations. The Law and Insurance course aims to provide those working within the insurance industry an understanding of some of the basics of New Zealand law and how it impacts on the insurance business in New Zealand.

Recognising that the insurance industry is governed by statutes and regulations, IBANZs The Law and Insurance module is applicable to all Insurance Representatives and support staff.

There are four modules that make up the Law and Business portion of the IBANZ Technical Course.


  • The court system in New Zealand
  • The differences between ‘negligence’ and ‘liability
  • Common law, statutory law and contract law,and the law of agency
  • By working through the material you will be able to demonstrate an understan ding of The source of law in New Zealand

Business Risk Analysis - Workshop


To reach a destination or achieve a goal you must have a plan and/or a map of how you are going to get there.

Imagine if you were travelling in a foreign country and wanted to get from town A to town B.  If you didn’t have a plan including such things as a time frame, the type of vehicle etc and a map (whether the old fashioned type or a GPS) it would be extremely hard to efficiently and effectively get from one place to another.

Most of us set goals in our personal and business lives.  However, whilst we often take action to ensure we reach a goal in our personal lives what we often fail to do  in our business lives is to look at the risks that may prevent us reaching those goals.

Take for example when we travel overseas.  We have travel insurance, an itinerary, maps, guides, travel cards and even vaccinations to minimise the risk of not having a good time.  Yet how many businesses have a plan to ensure your clients’ data is never lost or how you would run your business if there was a complete IT failure for some days?

Almost all of the things that we do at work involve risk of some kind, but it can sometimes be challenging to identify risk, let alone to prepare for it.

It includes a session on working on your own actual risks and ways to analyse them and minimise their impact.  In addition Trevor will explain how this model can easily be adapted to a tool that can be used to analyse your customer’s risk exposure.

  • Learn effective ways to control risk
  • Learn how to identify and analyse Risk
  • Understand the purpose of risk analysis

Risk Management and Underwriting


Simply put, risk management is a two-step process - determining what risks exist in a given situation, ie a business, then handling those risks in a way best-suited to achieve the desired objectives.

Many organisations are subject to many risks in the course if their operations.

Those risk vary greatly from organisation to organisation, however there are a number of principles and approaches that are common to all of those organisations that help it identify, analysis manage and deal with risk.

In all cases the organisations that practise risk management techniques are looking to protect their ability to produce a desired outcome, or minimize the impact of a negative happening on its reputation, production outputs, or profitability.

Ultimately, it is all about assessing and managing risk.

It is this risk assessment and management that we examine in this Professional IQ College short course.


  • Understand how to deal with risks
  • Understand Risk - what is it?
  • How does risk managment relate to insurance?
  • Learn the steps involved in risk management

Re-Insurance - Workshop


The course will give you an appreciation of the nature and application of reinsurance and it’s influence on the primary insurer and, therefore, both capacity and underwriting in the local market.

Part 1: Why should you care about reinsurance? 

  • What is it anyway? 
  • Why do you need to know about it? 
  • How does it influence what you do? 
  • How does it affect the local market?
  • How is it relevant to my client? 

Part 2: What you should know about reinsurance

  • Is reinsurance just one thing? 
  • How does it work? 

Part 3: Some real examples 

  • Lessons learned 
  • Who benefits and why? 
  • Questions? 

Part 4: Recap 

Part 5: Any questions?

This is a course for: brokers, trainee brokers and assistant brokers and anyone (and everyone) dealing with insurers and placements in particular. 


  • Understand and discuss the relevance of Reinsurance with clients
  • Understand real world examples
  • Discuss how re insurance works

The Renewal Process


This course will ensure you can spot the triggers that signal the review of an existing insurance programme for a client.

It will also provide tips and tools for handling the renewal process.

You will become familiar with the obligations of the parties involved in the review process at renewal time, and understanding the important steps in confirming covers with insurer, and documenting the process.


  • Learn about tips to determine a renewal strategy
  • Discuss triggers that indicate policy change
  • Understand the insurance renewal process

Claims Principles


It is easy, when working with insurance products, to focus solely on the marketing and selling of those products.  A broker needs to remember that his/her role extends beyond the moment when a signature is placed on the bottom of a contract.

It extends to:

  • Following up on clients
  • The continual assessment of their client’s needs, and
  • To helping the client through the claim process if and when that time arises.

The Claims Principles Online Course will take you through the four stages:

  • Notifying the insurer
  • Insurer confirms facts 
  • Insurer makes a decision, and
  • Insurer settles claim.
  • Your legal obligations
  • To understand the four stages of the claims process
  • Your role in the claims

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