In one hour we share some of the actual issues we experience and how we resolve differences to get to a fair claim settlement.
1) Adjustments clause applied in earthquake claims - Hotels, Tourism , Fashion retail
2) Overview of other claims issues
a. Indemnity periods – introduction to how to calculate what length is needed
b. Claim preparation costs - Why? When? Who? How much?
c. Customers dependencies issues
d. Additional increased costs of working vs increased costs vs permanent/MD reinstatement.
e. Make up turnover
3) Questions and answers
Mark has been a senior business interruption consultant with Commercial Loss Management since 2003. Commercial Loss Management specialises in acting for insureds to prepare their business interruption claims. He began his business interruption career in 1988, having worked as a Senior Loss Adjuster and then as a Director and Senior Business Interruption Consultant with a specialist Business Interruption consulting firm in Auckland.
Mark has a keen interest in education, training and professional development. For six years, he was an examiner in Business Interruption and has lectured on this subject throughout the country including presentations to brokers continuing education seminars since 1993.
He is a Chartered Accountant and has a Bachelor of Commerce degree. He is an Associate of the Australasian Institute of Chartered Loss Adjusters and the Chartered Institute of Loss Adjusters (UK), a Senior Associate of the Australian and New Zealand Institute of Insurance and Finance and a FUEDI European Loss Adjusting Expert.