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Following is a list of all workshops that Professional IQ College can currently offer. Whilst not all are offered in the 'Upcoming' list, we can schedule a workshop if your organisation has sufficient numbers of people interested.Contact us to discuss a tailored workshop programme. CPD Points apply to these workshops.


Common causes of complaints and how to avoid them

2016-033
CPD Points: 1.00
Duration: 1 hr
$88.70 +GST Non-member
$81.30 +GST Learning Partner
$73.91 +GST IBANZ Member
Registration Closed

Event Detail

Over the past 5 years Financial Services Complaints Ltd (FSCL) has formally investigated more than 750 complaints against financial service providers and financial advisers.

Drawing on experience, FSCL’s CEO, Susan Taylor, will talk about common causes of the complaints and steps you can take in your business to help avoid a complaint being made.

This webinar will also include some case studies drawn from actual complaints investigated by FSCL.


All Coming Instances

11:30a.m. - 12:30p.m., Wed, 20 Apr 2016
Registrations Close: 19 April 2016
Class Limit: 50
Presenter: Susan Taylor
Venue:
Online:
Registration Closed
 

Terms and Conditions

Discounts are available for group bookings.  Please enquire.

The running of this workshop is subject to minimum attendees.

No refund will be given if you choose not to attend within 7 days of the event.

Full terms and conditions are available here

Full terms and conditions are available here
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