Common causes of complaints and how to avoid them

CPD Points: 1.00
Duration: 1 hr
$88.70 +GST Retail
$73.91 +GST Learning Partner
Registration Closed

Event Detail

Over the past 5 years Financial Services Complaints Ltd (FSCL) has formally investigated more than 750 complaints against financial service providers and financial advisers.

Drawing on experience, FSCL’s CEO, Susan Taylor, will talk about common causes of the complaints and steps you can take in your business to help avoid a complaint being made.

This webinar will also include some case studies drawn from actual complaints investigated by FSCL.

All Coming Instances

11:30AM - 12:30PM, Wed, 20 Apr 2016
Registrations Close: 19 April 2016
Class Limit: 50
Presenter: Susan Taylor
Registration Closed

Terms and Conditions

Discounts are available for group bookings.  Please enquire.

The running of this workshop is subject to minimum attendees.

No refund will be given if you choose not to attend within 7 days of the event.

Full terms and conditions are available here

Full terms and conditions are available here
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