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Following is a list of all workshops that Professional IQ College can currently offer. Whilst not all are offered in the 'Upcoming' list, we can schedule a workshop if your organisation has sufficient numbers of people interested.Contact us to discuss a tailored workshop programme. CPD Points apply to these workshops.


Common client misunderstandings about the role of their broker

2016-041
CPD Points: 1.00
$88.70 +GST Non-member
$81.30 +GST Learning Partner
$73.91 +GST IBANZ Member
Registration Closed

Event Detail

Clients often have expectations about the role of their broker which the broker is unable to meet; this can result in the client feeling dissatisfied with their broker. This webinar looks at the common misunderstandings that clients have regarding the role of their broker, how to avoid these misunderstandings and how to manage client expectations. Using case studies of complaints to the Insurance & Financial Services Ombudsman Scheme (“IFSO Scheme”), the webinar will talk you through real examples and suggest strategies for dealing with misunderstandings about your role.

All Coming Instances

10:30a.m. - 11:30a.m., Mon, 11 Apr 2016
Registrations Close: 10 April 2016
Class Limit: 50
Presenter: Virginia Douglas
Venue:
Online:
Registration Closed
 

Terms and Conditions

Discounts are available for group bookings.  Please enquire.

The running of this workshop is subject to minimum attendees.

No refund will be given if you choose not to attend within 7 days of the event.

Full terms and conditions are available here
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