Common client misunderstandings about the role of their broker

CPD Points: 1.00
$88.70 +GST Retail
$73.91 +GST Learning Partner
Registration Closed

Event Detail

Clients often have expectations about the role of their broker which the broker is unable to meet; this can result in the client feeling dissatisfied with their broker. This webinar looks at the common misunderstandings that clients have regarding the role of their broker, how to avoid these misunderstandings and how to manage client expectations. Using case studies of complaints to the Insurance & Financial Services Ombudsman Scheme (“IFSO Scheme”), the webinar will talk you through real examples and suggest strategies for dealing with misunderstandings about your role.

All Coming Instances

10:30AM - 11:30AM, Mon, 11 Apr 2016
Registrations Close: 10 April 2016
Class Limit: 50
Registration Closed

Terms and Conditions

Discounts are available for group bookings.  Please enquire.

The running of this workshop is subject to minimum attendees.

No refund will be given if you choose not to attend within 7 days of the event.

Full terms and conditions are available here
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