Many times clients will be surprised when a claim is declined. Clients often only turn their attention to the exclusions in their insurance policies at claim time, or later when the claim is declined on the basis of that exclusion. Using case studies from complaints to the IFSO Scheme, this webinar will look at:

• Common exclusions for personal lines

• Common client misunderstandings about exclusions

• How you can assist clients understand exclusions and demonstrate the value you add

Discounts are available for group bookings. Please enquire.

The running of this workshop is subject to minimum attendees.

No refund will be given if you choose not to attend within 7 days of the event.