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Communication in the Workplace

PIQ3
3.00 CPD Points
Price:
$240.00 +GST Non-member
$196.00 +GST Learning Partner
$150.00 +GST IBANZ Member

Learn Module Detail

Effective communication in the workplace is vital.  All workplace activities and decisions involve communication.  It follows then, that to effectively function in the workplace requires us to have good communication skills.  In fact, whatever your position within your organisation, your performance will, to some extent, be judged by your ability to relate to others effectively and in an appropriate way.

Communication is the key to your success, and not just at work.  In every relationship throughout every sphere of your life, and throughout every moment, effective communication is vital. 

 

 

Objectives


  • Respond to an inquiry
  • Listen, hear and understand a client’s needs;
  • Give information to clients;
  • Record and convey information; and
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