What does a compliant internal complaint process look like and why is it important (besides being a FAP licence requirement).
As financial advisers move into the new licensing regime a compliant internal complaint handling process will become more vital. In this first webinar about internal complaint handling and skills, attendees will learn about each step involved in a compliant internal complaint process, the importance of each and how they can be applied in a financial advice environment. The importance of why a good process makes for good business is also covered.
Discounts are available for group bookings. Please enquire.
The running of this workshop is subject to minimum attendees.
No refund will be given if you do not notify us prior to the start of the event.