Facebook

Complaint Handling Process and Skills Session 1

V153COM1
1.00 CPD Points
Price:
$89.00 +GST Retail
$74.00 +GST Learning Partner

Learn Module Detail

What does a compliant internal complaint process look like and why is it important (besides being a FAP licence requirement).

As financial advisers move into the new licensing regime a compliant internal complaint handling process will become more vital.  In this first webinar about internal complaint handling and skills, attendees will learn about each step involved in a compliant internal complaint process, the importance of each and how they can be applied in a financial advice environment.  The importance of why a good process makes for good business is also covered.

 
© Copyright Professional IQ College Ltd. Private information collected for this website is governed by our Privacy Policy. Read our Terms & Conditions
Unit 4D, 2B William Pickering Drive, Rosedale, Auckland 0632

Powered by streamSWEET CMS