Dealing with emotions in negotiation

CPD Points: 1.00
Duration: 1 hr
$88.70 +GST Retail
$73.91 +GST Learning Partner
Registration Closed

Event Detail

Creating an environment for a good negotiation can be difficult in normal circumstances but when you add emotional people to the equation it becomes very difficult.

There are many effects of emotions in negotiation.  Put simply emotions in negotiation impeded the effective flow of two-way communication – an essential part of any successful negotiation.

Emotions come in various forms and in recent time we seen many different emotions, in particular during a claim process.

In this session the attendees will learn:

How emotions manifest and the warning signs
The effect of emotions on a negotiation
How to deal with emotional people
How to minimise the negative impact on a negotiation
How to maximise the positive effect on a negotiation

All Coming Instances

10:30AM - 11:30AM, Wed, 23 Nov 2016
Registrations Close: 22 November 2016
Class Limit: 50
Presenter: Trevor Slater
Registration Closed

Terms and Conditions


Discounts are available for group bookings. Please enquire.

The running of this workshop is subject to minimum attendees.

No refund will be given if you choose not to attend within 7 days of the event.



Full terms and conditions are available here
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