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Overview


Detecting Deception - knowing when your client is not telling you everything you need to know

2016-084
CPD Points: 1.00
Duration: 1 hr
$88.70 +GST Retail
$73.91 +GST Learning Partner
Registration Closed

Event Detail

Have you ever felt that during a conversation or interview the person speaking to you is not telling you everything?  If a potential client is not telling you the complete story, how can you provide them with the best service or right advice?

In this fascinating and fun session Trevor Slater will show you how to recognise, by using some easy to learn techniques, if someone is being deceptive.

Scientific Content Analysis (SCAN) is the study of the spoken and written word to identify deception.  Trevor Slater is a qualified SCAN practitioner.  This session will introduce attendees to one of the aspects of SCAN, identifying missing information.  

At the conclusion of the session attendees will be aware of the key signs of when a person is not providing all the relevant information, thus pointing them to the particular area that needs further investigation and questioning.  

 

All Coming Instances

10:30a.m. - 11:30a.m., Wed, 03 Aug 2016
Registrations Close: 02 August 2016
Class Limit: 40
Presenter: Trevor Slater
Venue: Professional IQ/IBANZ Offices
Level 5
280 Queen Street
Auckland
New Zealand
This session is available via webinar.

Registration Closed
 

Terms and Conditions

The running of this workshop is subject to minimum attendees.

No refund will be given if you choose not to attend within 7 days of the event.

 

Full terms and conditions are available here
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