Negotiation is a vital skill for insurance and financial professionals. Focusing on the positional bargaining and interest-based models of negotiation, successful completion of this FSCL Negotiation Workshop will enable participants to:

• Demonstrate knowledge of key negotiation processes and theory
• Plan and implement a process to achieve a successful outcome through negotiation
• Apply negotiation skills
• Evaluate their personal performance in the negotiation.

Contents of this workshop includes:

• Explanation of the main styles of negotiation 
• How to prepare for a negation meeting
• How to conduct a successful negotiation
• Understanding self-awareness in negotiations    
• Debriefing.

Audience: All brokers and support workers who deal directly with clients.

The running of this workshop is subject to minimum attendees.

No refund will be given if you choose not to attend within 7 days of the event.