The ISO Scheme continues to be contacted by customers who have problems with their claims for their Earthquake damaged homes and/or contents. The webinar will use case studies from complaints to the ISO Scheme to investigate:

• The issues facing customers and insurers

• The trends in issues and complaints

• Strategies for addressing these issues

• What the future issues may be and lessons learnt for the industry

Discounts are available for group bookings.  Please enquire.  

The running of this workshop is subject to minimum attendees.

No refund will be given if you choose not to attend within 7 days of the event.