Learn useful strategies and techniques for dealing with unhappy clients and see how you can preserve key client relationships through successfully managing difficult conversations. Using the tips and tricks of the IFSO Scheme’s  20+ years’ experience, this webinar will provide you with some ideas to improve the outcomes of any difficult conversation you may have to have with a client.

Discounts are available for group bookings.  Please enquire. 

The running of this workshop is subject to minimum attendees. 

No refund will be given if you do not notify us prior to the start of the event.