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Recorded Webinar

Missed a Webinar?

The following videos are recorded workshops and webinars available for your purchase. They can be viewed within the learning module page of your account dashboard, in your own time. Each recording has a short quiz or simple assessment for completion once you have watched it, in order for structured CPD points to be awarded. Recorded webinars are available where live sessions are not planned.


Insurance Process & Policy Construction

V47INSPRO
1.00 CPD Points

When working in insurance it is a business that requires the Broker to absorb a large volume of information. A brokers knowledge of product is paramount and they must navigate their way through a myriad of tasks.
 

Interest Based Negotiation

V44INT
1.00 CPD Points

There are many ways to negotiate. Interest based negotiation is well recognised as the method that produces the best long term sustainable outcomes. This session will introduce participants to the process of interest based negotiation, how to apply it to all negotiations and how and when to modify the process, for successful negotiations.
 

Keeping Positive: The 14 'Secrets' of the Slow Release Dopamine Diet

V134KEEP
1.00 CPD Points

Attendees will learn fourteen different techniques to increase the production of dopamine (‘happy chemicals’) in their brain in order to be happier and more enthusiastic about life, no matter what challenges they face. The recommended techniques are backed by extensive scientific research and include some breakthrough tools.
 

Legal issues arising from fires

V93FIRE
1.00 CPD Points

Andrew Hooker presents a seminar on insurance issues arising from fires.
 

Legendary Leadership

V138LEGEND
1.00 CPD Points

In this information-packed and entertaining hour you will discover what Legendary Leadership is, how close to it you are, and what it takes to reach the pinnacle of the Legendary Leadership mountain.
 

Making a Claim

v17MC
1.00 CPD Points

When considering claims and policy response there are many tools that lawyers and Courts use to interpret and consider the policy terms and response. Even in these days of plain English wordings, policies can only be properly understood when certain “doctrines” or rules are understood. - Duration: .56:43
 

Managing people who don't return calls or answer emails

V91MANAGE
1.00 CPD Points

In order to be able to provide a quality service, we are reliant on communicating with other people. But how often are you prevented from getting your job done because you are waiting on information from others, who simply will not return your calls or emails?
 

Material Damage

V08MD
1.50 CPD Points

Kevin Allen discusses common extensions, exclusions and conditions of a material damage policy, as well as providing tips and hints to help with dealing with clients. - Duration: 1.31
 

Mindset & Motivation in times of challenge

V133MIND
1.00 CPD Points

Maintaining a positive mindset and motivation isn’t easy at the best of times let alone during times of Challenge. Speaker, author Natalie Cutler-Welsh, also known as the Up Your Brave coach will share some of her tips and strategies to help you have a mindset and have the motivation to take action to move towards the goals and lifestyle you want.
 

More Care Less Crap

V60CARE
1.00 CPD Points

How to create systems and strategies to design a nurture strategy that works for you and your customers and means that each subsequent interaction with your customer or prospect is a value based one. This will include a reference to keeping in touch with your existing database in a way that not only ensures repeat business/ cross selling and upselling, but quality referrals and recommendations.
 
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