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Oh No! I’ve got a complaint!

V101OhNo
1.00 CPD Points
Price:
$89.00 +GST Retail
$74.00 +GST Learning Partner

Learn Module Detail

By Trevor Slater

Duration: 55:51

In this webinar Trevor will describe how to deal with a complaint to increase chances of an early resolution, how to use complaints to better your business and what research tells us about handling high-need clients.

Nobody likes receiving a complaint but if it is handled correctly it can be very beneficial to your business.  In this webinar Trevor will describe how to deal with a complaint to increase chances of an early resolution, how to use complaints to better your business and what research tells us about handling high-need clients.
 
 
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