Oh no! I have a complaint.

CPD Points: 1.00
Duration: 1 hr
$89.00 +GST Retail
$74.00 +GST Learning Partner
Registration Closed

Event Detail

Fast complaint resolution and challenging customers.

Nobody likes receiving a complaint but if it is handled correctly it can be very beneficial to your business.  In this webinar Trevor will describe how to deal with a complaint to increase chances of an early resolution, how to use complaints to better your business and what research tells us about handling high-need clients.

All Coming Instances

10:30AM - 11:30AM, Tue, 20 Oct 2020
Registrations Close: 19 October 2020
Class Limit: 50
Presenter: Trevor Slater

For those registered by webinar the links will be sent the day prior.

Registration Closed

Terms and Conditions

Discounts are available for group bookings.  Please enquire. 

The running of this workshop is subject to minimum attendees. 

No refund will be given if you do not notify us prior to the start of the event.

Full terms and conditions are available here
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