Facebook

 

Online Videos

The following videos are available for your purchase. They can be viewed within the learning module page of your account dashboard. Each Video has a short quiz or simple assessment for completion once you have watched it, in order for structured CPD points to be awarded.


Complaints Resolution Series Part 1

VCOMP1
0.50 CPD Points

The first tutorial video in a series of 4 that examines why you must have a robust complaint procedures. Listen in as Trevor Slater explains the benefits to your customers and your business. - Duration .16
 

Complaints Resolution Series Part 2

VCOMP2
0.50 CPD Points

The 2nd of 4 videos explaining the benefits of a robust customer complaints procedure for your business. Join Trever Slater as he guides you towards establishing your own procedures. - Duration .31
 

Complaints Resolution Series Part 3

VCOMP3
0.50 CPD Points

This is the third in a series of 4 webinar style videos designed to help you deal with customer complaints. Listen to Trevor Slater as he explains how to turn a dissatisfied customer into a raving advocate! - Duration .26
 

Complaints Resolution Series Part 4

VCOMP4
0.50 CPD Points

This is the last of 4 webinar style videos to help you deal with customer complaints in the most effective and productive manner. - Duration .28
 
news

Page

1

 
© Copyright Professional IQ College Ltd. Private information collected for this website is governed by our Privacy Policy. Read our Terms & Conditions
Level Five, 280 Queen Street, Auckland Central 1010

Powered by streamSWEET CMS