PIQ Certificate in Insurance Broker Support

Learn about domestic and personal lines in the New Zealand context, gain an understanding of the NZ regulations and understand how policies are constructed. This is the first in a series of Professional Qualifications for the Insurance Broking sector and is intended for:

  • Domestic & personal lines brokers
  • Broker support 
  • New to the industry brokers or those with 1-2 years’experience

The Broker Support Certificate is structured into three modules: 

  • Core Module
  • Broking Practice
  • Product Knowledge

The programme is flexible and includes workshops and online short courses, with the primary focus on introduction level technical skills and knowledge.  

These workshops are provided by online recordings.

You should be able to complete the programme within 12 months. We allow a maximum of 30 days for each online component. 

Study guides range from 20 - 70 pages depending on the topic, (most are 40-50 pages) and you should allow 30-130 minutes to complete each assessment, again depending on the topic and assessment method.


Enrolment required                              Enrolment InfoDistance Learning

Enrol to complete the full programme

Strand Price

Broker Support - Certificate Programme


For new domestic and personal lines brokers and support personel

$780.00 +GST Retail

Core Knowledge

Broker Support Core Module

Understanding the Insurance Process, Policy Construction and claims principles are key to providing correct advice to clients. This module explores these key parts of the insurance process.
TSC6 - Insurance Essentials
PIQW3 - The World of Insurance - Workshop
PIQ2 - Regulations for Financial Services
PIQ3 - Communication in the Workplace
Broker Support Core Module
$350.00 +GST Retail

Broker Support Broker Practice Module

The Core module is intended to provide a basic understanding of the Insurance Industry in New Zealand It provides a back ground to the industry and introduces kills and principles relevant to a new comer to the industry.
TSC8 - The Insurance Process and Policy Construction
PIQ4 - Claims Principles
Broker Support Broker Practice Module
$120.00 +GST Retail

Broker Support Product Knowledge

The product knowledge module is intended to provide information about the most common domestic insurance covers, to give a good grounding for a new domestic broker or support person.
PIQ5 - Home and Contents
PIQW2 - Contract Works - Residential & Small Commercial- Workshop
TSC9 - Rural Insurance
PIQ7 - Private Motor
PIQ8 - Pleasure Craft
Broker Support Product Knowledge
$410.00 +GST Retail
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