By Laurel McLay
Many women (and men!) hold themselves back by constantly second
guessing themselves and demonstrating cautious behaviour. This often
presents itself as apologetic language, but also as spending
considerable time over-explaining or justifying a point. The impact of
this is wide spread and not only impacts your level of influence with
customers but your own career progression. We often don’t even realise
we are doing it!
Learn how to come across as more impactful and influential by
expressing yourself concisely, assertively, confidently and
In this webinar you will discover
• Why we apologise, especially if we are New Zealanders (and the impact of obligation and duty)
• Diagnostic tools which will help you understand how often you use this kind of language yourself
• What to do about it and how to manage the transition to becoming more assertive (particularly with people in your life who may not respond kindly to your new style of communication).