The Government Centre for
Dispute Resolution (GCDR) is committed to growing a best practice dispute
resolution system. It is developing a set of tools to measure best practice and
the maturity of the dispute resolution system. It is important to GCDR that
these tools are designed and developed in collaboration with the people and
organisations that make up the dispute resolution system, as well as those
people who use the system to resolve their disputes. The purpose of the model
standards project is to develop system standards, identify key organisational
capabilities and create a maturity framework to assess the performance of the
dispute resolution system against best practice.
The GCDR have issued a
discussion document. Trevor Slater who is on the advisory committee for
this project will take you through the consultation document and explain the
importance of each part and how it may relate to financial services.
Discounts are available for group bookings. Please enquire.
The running of this workshop is subject to minimum attendees.
No refund will be given if you do not notify us prior to the start of the event.