Why, when you meet some clients they instantly like you, whilst sometimes you need to work hard to create that connection? Why do clients sometime go ‘cold’ on you?
Research shows that ‘we tend to like people like ourselves’. And, when we like people and have a good connection, communication is far more efficient and effective!
However, you also need to be aware that the words you use (or say) could well be interpreted (heard) differently by your client. You need to consider how to frame a question or statement to ensure the right message gets through.
In this session you will learn how to:
Practical examples and real life stories are shared in this webinar to demonstrate how these skills work.
Discounts are available for group bookings. Please enquire.
The running of this workshop is subject to minimum attendees.
No refund will be given if you do not notify us prior to the start of the event.