This two-part webinar series can be business changing for you. Part one covers easing your pain from too many emails, answering, automating and managing them. You’ll learn how to free up at least 20 minutes a day. Part two then looks at Contacts, Calendar, Tasks and will show you how to use these assets more effectively. Wouldn’t it be wonderful to never forget to follow up again. Learn how to ensure your emails get responded too. How about Turning your Contacts into your CRM program; or

In this session the many different types of dispute resolution processes will be looked at and an explanation of which ones suits what type of dispute. You will also learn how to arrange a commercial mediation, what you need to do in a mediation and ways to reach a resolution.

During this session, speaker, author & business empowerment mentor Natalie Cutler-Welsh will walk us through the 4H’s and how they can help you in 2020.

Businesses everywhere has been impacted by COVID-19. Just because your client’s business has slowed down doesn’t mean everything has stopped. Their manufacturing operations still need to crank out widgets. Accounting still need to run finances. Support still needs to take care of customers. Salespeople still need to sell (now, more than ever!) ...

In one hour we share some of the actual issues we experience and how we resolve differences to get to a fair claim settlement.

(Individual and Team Performance through Wealth Dynamics/Talent Dynamics personality profiling) Your people are your greatest asset, but most business leaders don’t know how to manage their team (in person or remotely) to maximise the value of each person and increase productivity and profit.

A cornucopia of wonderful, simple tips and tricks on how to use every day, free Microsoft and Google Cloud apps tools better to grow business, improve client service and free up a lot of time!!!

How do you know what your client needs? Is it enough to simply ask? Providing good financial advice is undoubtedly a form of negotiation as the adviser needs to often balance wants, needs and resources and at the same time ensure the financial advice is in the best interests of the client. It is also vital those needs are met or reasons established why not, to avoid a dispute at a later date.

This webinar, based on the new book Unshakeable Self-Confidence, explains the process of building self-confidence through consideration of values, fears, weaknesses and strengths. It goes on to provide 14 techniques to remain feeling happy and confident, day in and day out.

The key to regularly converting prospects into clients is by focusing on building the relationship and providing better service than their current provider.