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General PIQ Workshops

The following is a list of workshops coming up in the future. Most of the shorter duration (1 hour)  workshops are available as webinars via WebEx as indicated in the listing. Read more here about WebEx webinar delivery. Please note longer duration workshops are not practical to deliver via webinar.


Emerging issues – methamphetamine damage claims and problems with earthquake repairs

2017-044
1.00 CPD Points
27 June 2017
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand This session is available via webinar.
In the last year, the IFSO Scheme has seen an increase in issues in relation to claims for methamphetamine damage and with earthquake repairs. These emerging issues have meant that insurers have had to look closely at their policy wordings and the IFSO Scheme has worked with insurers to assist them resolve issues with their clients.
 

More walk less talk - getting out there and getting known

2017-091
1.00 CPD Points
28 June 2017
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand This session is available via webinar.
One of the most universally challenging activities, across all industries and markets is trying to get you and your product or service ‘out there’ and known to the people who count (and who you don’t at this stage know). How can you do it in a way that doesn’t come across as pushy, but also doesn’t waste your time.
 

What Do I Bring to the Negotiation Table?

2017-025
1.00 CPD Points
26 July 2017
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand This session is available via webinar.
This webinar is webinar 4 which is part of a negotiation course that consists of six webinars each around 60 minutes long. At the end of each webinar there will be a short assignment. Upon completion of the full course attendees will be issued with a completion certificate. There is also the option of undertaking any of the webinars individually and not as part of the certificate course as each is ‘self-contained’. There is also an additional complaint handling webinar for those interested.
 

Dealing with Emotions in Negotiations (including debriefing)

2017-026
1.00 CPD Points
01 August 2017
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand This session is available via webinar.
This webinar is webinar 5 which is part of a negotiation course that consists of six webinars each around 60 minutes long. At the end of each webinar there will be a short assignment. Upon completion of the full course attendees will be issued with a completion certificate. There is also the option of undertaking any of the webinars individually and not as part of the certificate course as each is ‘self-contained’. There is also an additional complaint handling webinar for those interested.
 

Dealing with difficult people – tips and techniques

2017-113
1.00 CPD Points
23 August 2017
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand This session is available via webinar.
 

Effective Communication: Powerfully Persuasive People, Proposals, Presentations

2017-077
1.00 CPD Points
05 September 2017
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand This session is available via webinar.
Whether talking to a client; a staff member; interviewing a potential employee; or just entertaining around the dinner table – you could benefit greatly by knowing these essential secrets for’ persuasive discussions’ and selling.
 

Undertaking the Negotiation

2017-027
1.00 CPD Points
13 September 2017
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand This session is available via webinar.
This webinar is webinar 6 which is part of a negotiation course that consists of six webinars each around 60 minutes long. At the end of each webinar there will be a short assignment. Upon completion of the full course attendees will be issued with a completion certificate. There is also the option of undertaking any of the webinars individually and not as part of the certificate course as each is ‘self-contained’. There is also an additional complaint handling webinar for those interested.
 

Conquering Your Email Overload: Ease Your Pain. Enhance Your Gain.

2017-078
1.00 CPD Points
03 October 2017
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand This session is available via webinar.
Delightful tricks that will have you saying ‘wow’ every few moments. In essence, conquer your pain of email and become a master of communication, customer service and response
 

Complaint Handling Webinar (optional)

2017-028
1.00 CPD Points
11 October 2017
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand This session is available via webinar.
This webinar looks at how a compliant and efficient internal complaint process looks like and introduces participants to the skills to increase the chances of an early resolution.
 

Effective Database Marketing - Earn More from Your Clients

2017-079
07 November 2017
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand This session is available via webinar.
Debbie was one of the first to conduct email marketing in NZ, wrote several books on it and is still going strong 16 years later. Learn how to do a successful email campaign and/or newsletter to help grow your business results, improve branding and add value to your client service.
 
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