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General PIQ Workshops

The following is a list of workshops coming up in the future. Most of the shorter duration (1 hour)  workshops are available as webinars via WebEx as indicated in the listing. Read more here about WebEx webinar delivery. Please note longer duration workshops are not practical to deliver via webinar.


Introduction to Mediation - Process and Participating

2018-102
1.00 CPD Points
20 June 2018
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand All sessions are available via webinar unless specified.
Trevor Slater has been a commercial mediator for over 20 years. He has used mediation to resolve numerous disputes and complaints. In this session he will explain how the mediation process works, the difference between mediation and conciliation, what to expect as a participant in a mediation and how to prepare.
 

Anti-Money Laundering – New exposures for lawyers, accountants and real estate agents

2018-105
1.00 CPD Points
25 June 2018
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand All sessions are available via webinar unless specified.
In this seminar, Matt and Virginia consider the purpose and objectives of the act. They provide a high-level overview of the obligations imposed on the professions. Finally, they summarise the enforcement options available to the regulator and discuss the exposures which may arise.
 

Quit apologising, over-explaining and justifying

2018-067
1.00 CPD Points
26 June 2018
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand All sessions are available via webinar unless specified.
Many women (and men!) hold themselves back by constantly second guessing themselves and demonstrating cautious behaviour. This often presents itself as apologetic language, but also as spending considerable time over-explaining or justifying a point.
 

Management Liability

2018-112
1.00 CPD Points
09 July 2018
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand This session will be run via webinar from Australia.
DUAL New Zealand is proud to present a Management Liability Webinar specifically for our supporting brokers.
 

A round up of recent cases involving insurance brokers and lessons learned

2018-030
1.00 CPD Points
12 July 2018
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand All sessions are available via webinar unless specified.
Complaints to FSCL are on the rise, including complaints about financial advisers, insurance and mortgage brokers.
 

Business Interruption – Common problems, pre-loss & post loss – & how to minimise or eliminate these

2015-143
1.00 CPD Points
24 July 2018
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand All sessions are available via webinar unless specified.
It is often only when a loss occurs that a broker finds out how good their clients BI policy is. It is too late after a loss to retrospectively change the cover. You may not have seen your client’s financial accounts.
 

Managing people who don't return calls or answer emails

2018-068
1.00 CPD Points
31 July 2018
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand All sessions available via webinar unless specified.
In order to be able to provide a quality service, we are reliant on communicating with other people. But how often are you prevented from getting your job done because you are waiting on information from others, who simply will not return your calls or emails?
 

Legal issues arising from fires

2018-103
1.00 CPD Points
01 August 2018
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand All sessions are available via webinar unless specified.
Andrew Hooker presents a seminar on insurance issues arising from fires.
 

When you talk, what does your client hear?

2018-104
16 August 2018
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand All sessions are available via webinar unless specified.
 

What is Bailee’s Liability?

2018-109
1.00 CPD Points
21 August 2018
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand All sessions are available via webinar unless specified.
Learn about Bailee’s Liability?
 
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