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Risk Analysis – how to protect the pathway to your goals.

2019-003
1.00 CPD Points
20 February 2019
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand All sessions are available via webinar unless specified.
Most of us set goals in our personal and business lives. However, whilst we often take action to ensure we reach a goal in our personal lives, what we often fail to do in our business lives is to look at the risks that may prevent us reaching those goals.
 

Left High & Dry – when boat claims are declined

2019-016
1.00 CPD Points
26 February 2019
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand All sessions are available via webinar unless specified.
You can prove to your clients you are worth your weight in gold when the claim for damage or loss of their boat is paid. Look at case studies from complaints to the IFSO Scheme.
 

Differentiating in a Crowded Marketplace

2019-014
1.00 CPD Points
27 February 2019
Professional IQ/IBANZ Offices
Level 5 280 Queen Street Auckland New Zealand All sessions are available via webinar unless specified.
There have always been a lot of independent insurance brokers and agents in the marketplace, just as there are today. But the competition seems to be increasing daily, thanks largely to the proliferation of digital technology and online marketing.
 

Recent FSCL cases concerning mortgage brokers – Lessons learned

2019-012
1.00 CPD Points
28 February 2019
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand All sessions are available via webinar unless specified.
2018 saw a slight increase in complaints about mortgage brokers.
 

Business interruption natural disaster claims and issues

2014-295
1.00 CPD Points
05 March 2019
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand All sessions are available via webinar unless specified.
In one hour we share some of the actual issues we experience and how we resolve differences to get to a fair claim settlement.
 

Body Corporate Law and Insurance Implications

2019-002
1.00 CPD Points
12 March 2019
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand All sessions are available via webinar unless specified.
Find out more about Body Corporate Law and the Insurance implications
 

What went wrong? Declined commercial vehicle claims

2019-017
1.00 CPD Points
13 March 2019
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand All sessions are available via webinar unless specified.
Using case studies of real claims from the IFSO Scheme this webinar will discuss: • the issues for clients at claim time • common problems with ensuring correct cover • your role in assisting clients arrange the policy and at claim time
 

Email Contacts Calendar & Tasks How-To Create a Great CRM, Sales, Customer Service System

2019-022
1.00 CPD Points
19 March 2019
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand All sessions are available via webinar unless specified.
Your email program can do much more than create and respond to emails. Tasks can be used for stunning follow-up – such as renewals, proposals, quotes, licencing, projects, committee assignments to name but a few. Contacts! Where do we begin? With the strategies you learn, you’ll create your own crm (customer relationship management) system for communication, sales, customer service. Learn several top Calendar management tips and shortcuts.
 

When you talk, what does your client hear?

2018-104
1.00 CPD Points
21 March 2019
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand All sessions are available via webinar unless specified.
 

Art of Persuasion

2019-023
1.00 CPD Points
02 April 2019
PIQ Boardroom
Level 5 280 Queen Street Auckland New Zealand All sessions are available via webinar unless specified.
More details to come.
 
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