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New Zealand Certificate in Credit Administration (Level 3)
Developed by industry professionals, the New Zealand Certificate in Credit Administration (Level 3) covers everything you need to perform efficiently in credit control and debt collection.
This NZQA-accredited qualification equips you with practical skills and knowledge essential for success in the credit management industry. You’ll gain the skills to manage credit applications, debt collection, and stay compliant with key legislation, including:
- Credit Contracts and Consumer Finance Act 2003
- Personal Property Securities Act 1999
- Privacy Act 2020, and
- All associated regulations
Practical Skills You Can Apply
Through real-world case studies and practical assignments, you’ll gain hands-on experience in credit administration. This ensures you’re job-ready by the time you complete the course, equipping you with the essential skills to:
✅ Assess an applicant’s credit suitability
✅ Administer financial collection processes
✅ Use effective phone techniques for debt collections
✅ Apply credit control processes and legislation
✅ Manage credit disputes with confidence
The Level 3 Credit Administration Certificate is your gateway to a career in credit control and debt collection. Whether you’re just starting or looking to formalise your experience in credit administration, this NZQA-accredited qualification equips you with practical skills and knowledge essential for success in the credit management industry.
Jobs include working in the credit teams in any organisation that offers credit terms to its clients.
Who Should Enrol
This course is ideal for:
- Individuals new to credit control
- Accounts receivable or customer accounts staff
- Administrators managing overdue invoices
- Small business owners handling their credit processes
- Apply knowledge of core legal concepts and legislation applicable to advancing, managing, and recovering credit.
- Apply assessment and approval processes, including knowledge of credit policy and credit approval authorities, to credit applications.
- Apply administration and communication processes to debtor management.
- Apply knowledge of dispute and debt resolution processes to debtor management.
- 16757 - Determine applicant’s suitability for credit
- 16758 - Administer the recovery of credit
- 16759 - Demonstrate call skills for debt collection
- 16760 - Demonstrate knowledge of credit dispute resolution processes
- 16761 - Demonstrate Knowledge of the repossession of goods in accordance with credit repossession legislation
- 21415 - Demonstrate knowledge of legislation applicable to credit administration
- 21416 - Administer credit control
- 32193 - Monitor client credit behaviour
Skills You Will Gain
$1,995.00 excl. GST
| Course Type | NZQA Qualification |
|---|---|
| Level | 3 |
| Credits | 60 |
| Time Frame | Learn and complete at your own pace of up to 10 months |
| Student | This pricing is for domestic students only. For international student pricing please contact us or call 09 306 1731. |
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